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Cecilia Sepp

Jeff:
This is just not good in concept -- it's what I did as a Chapter (Component) Relations professional at every place I've had that job. It is the ONLY way to be successful at building a vital and vibrant volunteer and membership community. I would estimate I spent 65% to 70% of my time on this. It took a lot of phone time, well-thought out emails, hours of preparation for committee meetings and conference calls, and taking LOTS of notes about what members were interested in and then connecting them to the right people. By keeping good notes, I could quickly and easily refer members to other members that they needed to connect with. I've even gone so far as to find a member wandering the hall during committee meeting time at annual meeting, asking him what he was interested in, and then walking into a Labor Policy Committee meeting, interrupting it briefly, introducing him to the Chair and then putting his butt in a seat. If that's not practical, hands on, P2P connecting I don't know what is.
Cecilia

PS -- I can supply more examples, but I think you get the gist.

Jeff De Cagna

Cecilia:

Okay, sounds good in concept, but truthfully how much time were you able to spend on this work during your association career? Even though we claim to value building P2P connections, do we make it a real priority?

Jeff

Cecilia Sepp

I have always summed up my theory as building connections between people. To do this well, you must get to know them. All other projects flow from this.

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