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September 28, 2005

Comments

Ben Martin

The more I think about this, the more I disagree with you, Jeff. Doesn't a mature knowledge-based worker apply best practices from other industries and other departments within their organization? The real danger is in adopting a best practice without adapting it to your own systems, processes, customers, etc. A truly innovative manager will both develop his/her own innovations AND recognize how a "best practice" can be applied to their own line of business.

J

I believe innovation and best practices can co-exist. There should however be a preamble to the BP documentation stating that it is a living document and the first best practice is to continue evolving and improving the BP.

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